Attends brief staff meeting with the housekeeping supervisor for update on ongoing hotel activities and to obtain room assignment before start of shift.Records room status on work assignment sheets.Responds to requests and resolves internal and external guests’ complaints or in a timely manner or refers to the appropriate management team.Replenishes guest amenities and supplies.Re-stocks drinks in the room as needed.Maintains linen rooms and stock carts with supplies and equipment.Removes used guest amenities and trash.Picks up wet towels off the floor and replaces them with clean towels.Cleans showers, tubs, sinks, and toilets, and bathroom items.Ensures rooms meet the company’s standards.Removes bed sheets and pillowcases from the bed and remakes the bed with clean linens, tightening the edges for crisp appearance.Vacuums and sweeps carpets and floors in the rooms and hallways.Dusts and cleans room decorations, appliances, wall fixtures, window sills, and vents.Dusts, brushes, polishes, and vacuums furniture.The duties are making beds, dusting, vacuuming, emptying trash, cleaning bathrooms, windows, and stocking cart with room supplies. Experience with cash handling and retail sales is preferred.Responsible for the cleanliness and overall appearance of guest rooms, corridors, and linen closets. We need someone that can demonstrate strong guest service skills including enthusiastic, energetic, professional, friendly and courteous behavior at all times. A high school diploma or equivalent is required and you must be at least 21 years of age. The ideal candidate must be available to work a variety of shifts on days, afternoons, evenings and weekends. Communicating information about our promotions to our guests.Selling and showing merchandise to guests as well as handling all financial transactions.Ordering and maintaining inventory in the V-Store and in the stock room.Retail Sales Associates have the opportunity to deliver outstanding service to our guests while they visit our V-Store. Do you have a great smile? Are you looking for an exciting job with an elite San Diego company? Viejas Casino and Resort is San Diego’s premier Four Diamond property and we need people like you to deliver world-class guest service as Retail Sales Associates! We are looking for action oriented people who are passionate, energized, and dedicated to providing 4-Diamond service all in a positive, guest-centric and professional environment.

Jobs at viejas casino